Shipping

Due to Covid-19, shipping delays may occur

Shipping fulfillment is based in Vienna AT

  • Once you have placed your order you will receive an order confirmation.
  • Orders are then processed within 5 business days, once payment has been received.
  • Once orders are processed your items will be shipped and you will be notified with shipping confirmation.

DHL Express Shipping:
Prices are based off the delivery address.
We have 4 Different shipping Zones (Vienna, Austria/EU/Zone 1, Zone 2, Zone 3/Rest Of world)

  • Free pickup in Vienna
  • FREE shipping to EU
  • Zone 2 (Includes US/Canada) €15 per order
  • Zone 3 (includes China & Korea) €25 up to 10kilo, €75 over 10kilo

If you have further questions, Contact us


Important:

Please note that for deliveries outside of the EU, the recipient is responsible for any possible taxes, fees, or customs that may accrue. We unfortunately cannot control or prevent any delays within customs. If you refuse duties or fees on your package and choose to have it sent back to us, any handling fees charged to our account to retrieve the package will be deducted from your refund.

Damages incurred during transport must be immediately reported to the shipping company AND Applejacks upon receipt of goods.